GW2 Living story Refugee Volunteer events guide

A guide to the GW2 Living story Refugee Volunteer events and achievements introduced as part of the Flame and Frost prelude patch. Updated Feb 18, 2013.


Refugee Volunteer (Jan 29)

Refugee camp changes (Feb 4)

Refuge camp changes (Feb 11)

Refuge Camp changes (Feb 18) (new)

How the Living Story content works

. Here’s some context on how it works (Bobby Stein- GW2 Lead Writer)

  • The Flame and Frost story content progresses over time. You will not see everything today, tomorrow, or even the next day.
  • Expect subtle changes at first. Maybe you’ll encounter some familiar characters. Perhaps you’ll be introduced to some new ones. You might see a new structure where there wasn’t one before.
  • The Living Story content is initially about the thrill of discovery. We’ll put some markers on your map, maybe send you a letter, or parcel out details through certain characters, but the rest is up to you.
  • As the weeks progress, you’ll notice bigger changes in the world. New events may appear. Plots will advance and characters will develop.

Refugee Volunteer (Jan 29)

Details Show

Refugee camp changes (Feb 4)

Details Show

Refugee camp changes (Feb 11)

Black Citadel and Hoelbrak

In addition to the Refuge Blacksmith and the Refuge Rancher from Feb 4, there are now two more NPCs that will talk to your briefly.One of them is the Refugee Steadholder talking about Dredge attacks and the other is Refugee Primus talking about attack by Flame Legion. The refugee camp in Black Citadel is also infested with rats.


Refugee camp changes (Feb 18)

Black Citadel and Hoelbrak

There were no additional refugee NPCs to talk to this time but both refugee coordinators in Hoelbrak and Black Citadel have some new stuff to say.

Hoelbrak Coordinator warns of dredge attacks with magic assistance.


Black Citadel Coordinator warns of Flame Legion attacks that took over all the ranches in NW corner of Diessa Plateau.


  • jack

    You can also help “sick refugee’s” for credit.

  • Hyzo

    When 75/75, relog and receive the reward (Karma Gain item)

    • HowellQ

      Actually you get it when you are on a non-overflow map.

  • Fazhu

    You can also assist the limping refugees and also revive some of the refugees. There’s also a steam geysers event that can occur which I think will also award you “acts” I saw the event happening around Breakneck Pass.

    • cool ty, I will check it out 🙂

  • toto

    achievement points = laurels ?

    • No laurels, just achievement points

    • laurel master

      not atm. but in future we will be able to trade a certain number of acheive points for one laurel a time

      • Light


  • codemite

    Eat the drawing? Well that’s just mean! They worked so hard on it!

    • Dead Bunnymancer

      Right?! I am saving mine.

      • MR GROUCH


  • Orkze

    There are also some events that provide progress for the achievement, e.g. there is one at the second checkpoint (Breakneck Pass) where you need to kill ice elements.

  • Jessica Nickoson

    Does anyone know when the Diessa event will start?

    • It will start later in the day, you will get a mail when it begins. see above 🙂

  • Christalah

    Just found a bunch of steam vents near Solitude Waypoint, pretty sure those are new.

  • I think the letter is bugged for some of us.. Relogged. Changed zones. Went into non-overflow map. Exited client and came back. Switched maps again. Nada.

    Got the title ‘Volunteer’ as soon as I was done with the 75 helps, but no letter.

    Correction: The letter only appears to the character who actually finished the 75. I had to switch to get it done. Once collected, the child’s drawing is account-bound and can be deposited in your bank.

    • I did all 75 acts on a character, got the achievement, forgot about the letter. I got the letter some time later on a different character.

  • KbMaverick

    Is there any benefit to doing more after you have finished the intial 75?

  • Daine

    I’m not 100% certain, but the dead merchant seems familiar, like he was already there. He may not be part of the event.

  • mark

    after completing all the refugee stuff in wayfarer you can change char and do it again btw.

  • Sunny709

    There is a blue dragon painted on the wall. North from Horncall Waypoint in Wayfarers Foothills
    past the memento collector, after the third Fallen refugee, look at the wall on
    the left side of the cliff. I don’t recall seeing this one before.

  • Silvri

    Missed a fallen refugee under a tree, sort of hidden in some bushes.

  • toto

    how to start the 2 events plz ?

    • refresh the post, I put a section about how to start the event 🙂

  • location of one of the rupture events in Diessa

    • cool thank you 🙂

      • The event is basically the same only with Earth elementals rather than ice ones.

  • Heralds in the game. Lion’s Arch and The Grove

    • adding another for the “conversation” of the Grove herald, its basically the same.

      • For me it is the herald in lion’s arch and queensdale exit. I guess it is race specific. I got a mail from the Queen herself heh

      • Oh and theres a “refugee coordinator” in the Black Citadel (shows up on the minimap as an orange star) who tells you that a group of soldiers (who I assume are the refugees behind him) were run out of their posts by Flame Legion, but he’s awaiting their statements.

        Also the Black Citadel herald by the Asura gate says that Wayfarers is having dredge problems, though I don’t think any more events have been added there.

        • Hmm weird, both heralds in Black Citadel says the same thing me and there is no mention of the soldiers 🙁

          • Christalah

            It’s not the Herald that talks about the Flame Legion, it’s the Refugee Coordinator.

        • Hmm just read what Bobby Stein said on the GW2 forums. Looks like the mention of dredge will be a hint at some of the upcoming changes as the living story plays out.

      • Sigmatics

        Why does he say “The herald system works.”? o.O

  • Guest

    Second Diessa Plateau event, the one stuck it on the wiki. Each race gets a different mail, doubt it’s worth listing:

    I think you got the rest of the content covered.

    • thank you, I added the map in 🙂

  • relyk

    double posted (obviously would happen)

  • Vapor311

    day 2…nothing yet

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  • xerver1

    Karma boosters work for drawing yay or nay?

  • mmogumbo

    when are you awarded a Laurel?

    • Completing daily and monthly achievements.

  • Correction: You get the Volunteer title immediately upon completing the 75 ‘acts of assistance’. The letter with the child’s drawing isn’t a necessary component of that.

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  • Hotcake

    Just noticed this yesterday – in Lions Arch, on the bridge leading to the entrance to Gendarran Fields, there is a woman named Jennivere Borden. When you talk to her she asks if you’ve seen a family with three children (one newborn) among the refugees. She tells you that they were run out of their farm by marauding pirates in the Gendarran Fields and should have been travelling south with a trader, but she hasn’t seen any sign of them yet. Haven’t explored Gendarran for this family yet, but could this be a quest? Image of Jennivere:

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