SWTOR Bioware Explains Patch 5.4a Hiccup
Bioware released a statement regarding today’s patch hiccup.
|Game Update 5.4a | 08.31.2017, 11:56 PM|
I want to start by apologizing for the unexpected and prolonged downtime today. This isn’t something we ever want to happen, but when it does, we take it seriously and do everything we can to resolve the issue or issues. We are adding additional processes to try and prevent this particular situation from happening again. Here’s essentially what took place today and what’s behind the long downtime:
What happened? Wasn’t this tested?
Although we extensively test all of our updates at all stages of the process, the missing parts just caused enough oddball problems, we had to take the game down again to figure out what was going on. In reality, had I been a little more patient, we would have caught the issues beforehand, yet the long downtime would not have been avoided. In addition, not everything we had planned to fix is actually included. For example, we have resolved the exploit with the Umbara Stronghold, but it didn’t make it in the 5.4a patch. Therefore, we have our normal infrastructure maintenance planned for next Wednesday, so our current plan is to deploy the change at that time. We implore you to not participate in this exploit as we don’t want any further disruptions in your game play.
Players lost time today, especially in the EU, is anything being done?
Again, thank you all for your patience today.